Question 1

Does it work with my dialer?

Accepted Answer

Yes. Coach listens through your browser, so any dialer or meeting tool works: JustCall, Zoom, Teams, RingCentral, or a plain phone on speaker. There's nothing to install and no integration to configure.

Question 2

Is my call data private?

Accepted Answer

Your sessions, recordings, and transcripts are private to you and, on a Team plan, your team leader. Live coaching only starts after you confirm consent to record, and nothing is shared or sold.

Question 3

Does live coaching require consent and stay on topic?

Accepted Answer

Yes. Live coaching only starts after you confirm consent to record the call. Coach stays locked to selling — no off-topic chatter — and your sessions and transcripts are private to you and your team.

Question 4

What happens after the 30-day trial?

Accepted Answer

Your card is charged for the plan you picked: $20/month for Pro, $49/month for Team with 6 seats, or $225/month for Sales Org with 15 seats. Cancel before the trial ends and you're not charged at all.

Question 5

Do I need a manager or scheduled sessions?

Accepted Answer

No. Coach is available any time you have five minutes: before a call, in the car, between meetings. Managers can layer feedback on top on a Team plan, but reps can run everything solo.

Question 6

Can I add or remove reps later?

Accepted Answer

Yes. Team plans include 6 seats and extra seats are $10/month each. Sales Org plans include 15 seats and extra seats are $15/month each. Add seats instantly; removals and downgrades take effect at the end of your billing period.

Question 7

Can managers review their team's recorded calls and scorecards?

Accepted Answer

Yes. On Team and Sales Org plans, the team leader can view each rep's recordings, transcripts, scorecards, and cue history, and leave feedback pinned to specific moments.

Question 8

How do I cancel?

Accepted Answer

From Billing inside the app, in one click. Cancellations and downgrades always take effect at the end of the period you already paid for. No clawbacks, no phone call required.

Question 9

Will it coach on my product, not generic sales?

Accepted Answer

Yes. The intake wizard asks what you sell, who you sell to, and your common objections, then builds custom practice modules from your answers.

Question 10

Will the AI buyer feel realistic, or is it a scripted bot?

Accepted Answer

It pushes back like a buyer, not a script. There are 11 buyer voices with different personalities, the objections change with what you say, and difficulty goes up when you handle one well. Run the free drill first and judge it yourself — no signup, no card.

Question 11

Why pay $20/month when I can role-play with a colleague for free?

Accepted Answer

Because a colleague is busy, goes easy on you, and can't score you. Coach is there at 7am before your first call, never softens the objection, and hands you a scorecard out of 100 with the exact talk track to fix. One saved deal covers a year.

Question 12

Do I need a credit card to start the trial?

Accepted Answer

Yes — you add a card at checkout so your account keeps running when the trial ends, but you are not charged for 30 days. Cancel before then in one click from Billing and you pay nothing. You can also run the free drill with no card and no signup at all.

Feature	Pro	Team	Sales Org
AI role-play practice, unlimited	Included	Included	Included
Ready-made objection drills	12	12	12 + custom playbook
Live-call whisper cues (Say / Ask / Watch)	Included	Included	Included
After-call scorecards out of 100	Included	Included	Included
Upload a recording or transcript for review	Included	Included	Included
Seats included	1	6	15
Extra seats	Not included	$10/month	$15/month
Manager dashboard and leaderboards	Not included	Included	Included
Per-rep drill-down: recordings, transcripts, scores	Not included	Included	Included
Manager feedback on a rep's session	Not included	Included	Included
Excel exports for one-on-ones and QBRs	Not included	Included	Included
Industry-specific training modules	Not included	Included	Included
Manager-of-manager rollup for directors and VPs	Not included	Not included	Included
Custom playbook built from your real objections	Not included	Not included	Included
Bulk onboarding as you hire	Not included	Not included	Included

Coaching that pays for itself

LSR Coach Pro

LSR Coach Team

LSR Coach Sales Org

What you get on each plan

Questions before you start